Returns & Exchanges
At GEED, we strive to ensure your shopping experience is as fresh as your fashion. We understand that sometimes things don’t go as planned — whether it’s a sizing issue, a style switch, or something that just didn’t vibe. That’s why we offer a flexible return and exchange policy to keep you covered.
Eligibility for Returns & Exchanges
You may request a return or exchange within 14 calendar days of receiving your order, provided that:
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The item is unused, unwashed, and unworn
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All tags and original packaging are intact
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The product is not a final sale or non-returnable item (such as undergarments, bodysuits, socks, or accessories marked as final sale)
Returns that do not meet these conditions may be refused and returned to you.
How to Initiate a Return or Exchange
To start your return or exchange process, please follow these simple steps:
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Email us at returns@geed.com with your order number, the item(s) you wish to return or exchange, and your reason.
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Our customer support team will respond within 24–48 hours with detailed instructions.
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Once we receive and inspect your return, we will notify you of your refund or exchange status within 5–7 business days.
Return Shipping
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Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or a wrong item received.
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We recommend using a trackable shipping service to ensure your package reaches us safely.
Refunds
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Approved refunds will be credited back to your original payment method.
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Depending on your bank or payment provider, it may take an additional 3–7 business days for the refund to reflect in your account.
Damaged or Incorrect Items
If you’ve received a damaged or incorrect item, please contact us immediately at support@geed.com with images and order details so we can resolve it promptly at no extra cost to you.